Step 1 of 16 6% Welcome to Online Testing for: EAGLE Elder Abuse Guide for Law Enforcement Thank you for your willingness to participate! You will be presented with three scenarios that may involve various elements of elder abuse. After reading the scenarios, you will be asked to perform a series of brief tasks on the EAGLE module. Following the completion of the final scenario and tasks, you will be asked to take a short survey and also have the opportunity to answer additional questions, including offering your own feedback. This information is going to be incredibly valuable for our team as we further develop the tool for your use. Name of your department/division Years of law enforcement service Title/rank Approximate number of elder abuse cases throughout career Types of elder abuse observed (check all that apply) Financial Physical Sexual Neglect Emotional Death SCENARIO A Description: You are a patrol officer who has received a report from an individual indicating their elderly neighbor’s (Beth) son recently moved in with her as her caregiver. The neighbor is concerned because Beth has confided to her about her son’s past drug use and issues with addiction. Beth used to be out in the yard with her dog every day, but hasn’t been seen outside at all for a week. The son has been having a lot of friends coming and going at all hours of the day and night, and Beth’s neighbor has suspicions that there is drug activity taking place and is worried for Beth’s well-being. For this section of the survey, you will be asked to complete two tasks: Task #1 - Before arriving on scene, use the site to familiarize yourself with a potential Elder Abuse situation. Visit as many pages as necessary until you feel comfortable with your knowledge level before you go to the door. Task #2 - Find the page (or pages) that you believe may be the most helpful for your visit. The EAGLE prototype site will open in a new browser tab located at the top of the screen. Once you have completed the two tasks, you can return to the next step of the test by clicking on the original browser tab. Please leave the prototype window open so you can refer back to explore it as you answer the survey questions. Open Prototype Questions for Scenario AA1 - What page of the EAGLE website do you find the most helpful to prepare for your visit to Beth's house?*Feel free to refer back to the EAGLE website to determine your response. A2 - What additional pages of the EAGLE website do you find the most helpful to preparing for your initial visit to Beth's house?* SCENARIO B Description: You have arrived at Beth’s home and knock on her door. A man in his 30’s answers the door and identifies himself as Beth’s son. You notice newspaper, mail, and debris cluttering the doorway. You ask to come inside to check on Beth. You meet Beth seated in a chair in a cluttered room in front of the television, she is dozing. She appears unkempt with disheveled hair, her clothing is stained, and there are bruises on her arm and the side of her face. Based on the state of the home and on Beth’s appearance, you have suspicions that elder abuse is taking place. For this section of the survey, you will be asked to complete two tasks: Task #1 - Remembering your first visit to the EAGLE site, you return to it to look for more specific information and tools to help appropriately address this particular situation. Task #2 - Find two tools that will help you as you (or other law enforcement) proceed into the investigation phase. To begin tasks, return to the prototype in the other browser tab at the top of your screen Questions for Scenario BB1 - Please list two tools or pages on the EAGLE website that you believe will help you (or other law enforcement) proceed into an elder abuse investigation phase.*B2 - Are there other tools or pages on the EAGLE website that you believe will be helpful in opening an elder abuse investigation for Beth’s case? SCENARIO C Description: Based on your visit to Beth’s home, you know that there is an actionable case and that you need to provide information in your report for the DA’s office to evaluate. Task #1 - Combining information on the site with your own internal procedures, find the tool or tools that will be the most help to you as you gather information for your report. To begin task, return to the prototype in the other browser tab at the top of your screen Questions for Scenario CC1 - What tool or tools can you identify on the EAGLE website that you believe will be the most helpful as you gather information for your report?* POST TASK QUESTIONSNow we would like to ask you some general questions about your experience interacting with the EAGLE website. Your responses are very important to us as we develop this website, so please be sure to answer each question, even if you feel that you have responded to similar questions elsewhere in this survey.1. What features of EAGLE did you find particularly like or find useful?* POST TASK QUESTIONS2. What features of EAGLE do you think were Not useful or can use some improvement?* POST TASK QUESTIONS3. From a user experience perspective, what are your thoughts on the usability of EAGLE in terms of layout and navigability?* POST TASK QUESTIONS4. Is there anything that you would find useful that is currently NOT on the EAGLE website? What would make the site the most useful for you?* POST TASK QUESTIONS5. What is your overall impression of the EAGLE website module?* POST TASK QUESTIONS6. Were you able to find the information you needed to help your patrol visit and investigation? If no, why not?* POST TASK QUESTIONS7. Did you learn any new information about elder abuse from the website? If yes, what?* POST TASK QUESTIONNAIRE1. How easy was it to find the information you were looking for? 1 2 3 4 5 1 = Very difficult 5 = Very easy2. How likely are you to use the site the next time you encounter a situation that might involve possible elder abuse? 1 2 3 4 5 1 = Very unlikely 5 = Highly likely3. How likely are you to use the site to learn about elder abuse on your own time (when not on a call?) 1 2 3 4 5 1 = Very unlikely 5 = Highly likely4. How useful do you think the webite would be as a tool when not actively investigating a case or as a resource in general? 1 2 3 4 5 1 = Not very useful 5 = Very useful6. Please share any additional thoughts you believe could help make this tool useful for law enforcement. All comments are heplful and welcome. If you'd like to be contacted to share additional feedback, please enter your email address.
