Community Resource Referral

Enter victim’s ZIP code to return contact information for local senior services, including:

  • Adult Protective Services
  • Long-Term Care Ombudsman
  • Other agencies addressing senior citizen welfare

This tool returns community resources for older adults using the Eldercare Locator, a public service of the U.S. Administration on Aging. If you encounter problems or incorrect information with search results, please contact us and notify our team of the error.

Southern Georgia Regional Commission's Area Agency on Aging

Address
1725 South Georgia Parkway West
Waycross, GA 31503

Website
http://www.sgrc.us/aaa.html

Email
tscourson@sgrc.us

Hours
8:30 am - 5:00 pm, EST Monday to Friday.

Director
Scott Courson

Phone
912-287-5888

Special Notes
Language Line to accommodate all languages

Description
Call center for elderly and disabled consumers for programs and services to assist them in the home or community. Options Counseling.

Georgia Legal Services Program - Albany Office

Address
2533 Lafayette Plaza Drive
Albany, GA 31721

Website
http://www.glsp.org/

Email
lmdaniel@glsp.org

Hours
9:00 AM - 5:00 PM, EST Monday to Friday

Director
Susan Coppedge

Phone
229-430-4261

Special Notes
All other languages served through Voiance (language translator). The Albany/Valdosta office has a special focus on domestic violence cases, expanding services to underserved rural counties. It also houses part of the Elder Law Unit and a Spanish-speaking Division which is called the Farmworker Rights Division

Georgia DHS Division of Aging Services

Address
47 Trinity Avenue SW
33rd Floor
Atlanta, GA 30334

Website
https://aging.georgia.gov/

Email
David.Hay@dhs.ga.gov

Hours
8:00 AM - 5:00 PM, EST Monday to Friday.

Director
MaryLea Boatwright Quinn

Special Notes
Assistance and referral for all services for seniors and disabled persons.

Georgia Adult Protective Services

GA

Website
http://aging.dhs.georgia.gov/adult-protective-services

Hours
8:00 am - 5:00 pm, ET Monday to Friday.

Special Notes
To connect to APS, select Option 3. To report abuse neglect or exploitation of person living in nursing homes or longer terms care facilities reports should be made to the Department of Community Health, Healthcare Facility Regulation, 1-800-878-6442.

Description
APS provides protection from exploitation abuse or neglect for individuals, 18 years and older with a disability and 65 and older regardless of a disability, living in the community who, because of physical or mental limitations, are unable to act in their best interest.

Department of Community Health, Healthcare Facility Regulation

Description
To report abuse neglect or exploitation of person living in nursing homes or longer terms care facilities.

Georgia State Health Insurance Assistance Program (SHIP)

Address
47 Trinity Avenue Southwest
1st Floor
Atlanta, GA 30334

Website
https://aging.georgia.gov/georgia-ship

Email
Christine.Williams@dhs.ga.gov

Hours
8:00 AM - 5:00 PM, EST Monday to Friday.

Director
Christine Williams

Phone
866-552-4464, Option 4

Description
The program helps beneficiaries sort through the complexities of Medicare and related-health insurance issues.

Georgia Senior Legal Aid

Atlanta, GA 30303

Website
http://atlantalegalaid.org

Email
hsleland@atlantalegalaid.org

Hours
9:00 AM- 2:00 PM ET Monday to Thursday.

Director
Steven Gottlieb

Phone
404-389-9992

Special Notes
We can talk to clients in all languages with a contracted translation agency.

Description
Statewide legal services program for seniors sixty and over. Attorneys provide advice, brief services and referrals.

Georgia Legal Services Program

GA

Website
https://www.glsp.org/

Hours
9:00 am - 5:00 pm, Monday to Friday.

Special Notes
Multiple locations.

Description
Free legal help for civil non-criminal cases for those who qualify.

Georgia Senior Legal Hotline

GA

Southwest Georgia Council on Aging Long Term Care Ombudsman Program

Address
335 West Society Avenue
Albany, GA 31701

Director
Izzie Sadler

Phone
(229) 432-1124

Special Notes
A principal function of the Ombudsman Program is to investigate and work to resolve complaints made by or on behalf of long-term care residents.

Description
Contact Southwest Georgia Area Agency on Aging's Long Term Care Ombudsman Program for information on institutional abuse or neglect. Contact your county's Department of Family and Children Services for private home abuse or neglect.