Enter older adult’s ZIP code to return contact information for local senior services, including:
- Adult Protective Services
- Long-Term Care Ombudsman
- Other agencies addressing senior citizen welfare
This tool returns community resources for older adults using the Eldercare Locator, a public service of the U.S. Administration on Aging. If you encounter problems or incorrect information with search results, please contact us and notify our team of the error.
Georgia Adult Protective Services
Address
47 Trinity Avenue Southwest
Atlanta, GA 30334
Website
https://aging.georgia.gov/report-elder-abuse-neglect-or-exploitation
Hours
8:00 AM - 5:00 PM, EST Monday to Friday. Leave a voice message after hours.
Phone
866-552-4464
Special Notes
To connect to APS, select Option 3. To report abuse neglect or exploitation of person living in nursing homes or longer terms care facilities reports should be made to the Department of Community Health, Healthcare Facility Regulation, 1-800-878-6442.
Description
APS provides protection from exploitation abuse or neglect for individuals, 18 years and older with a disability and 65 and older regardless of a disability, living in the community who, because of physical or mental limitations, are unable to act in their best interest.
Southern Georgia Regional Commission's Area Agency on Aging
Address
1725 South Georgia Parkway West
Waycross, GA 31503
Website
http://www.sgrc.us/aaa.html
Email
tscourson@sgrc.us
Hours
8:30 AM - 5:00 PM, EST Monday to Friday.
Director
Scott Courson
Phone
912-287-5888
Special Notes
Language Line to accommodate all languages
Description
Call center for elderly and disabled consumers for programs and services to assist them in the home or community. Options Counseling.
Georgia DHS Division of Aging Services
Address
47 Trinity Avenue SW
33rd Floor
Atlanta, GA 30334
Website
https://aging.georgia.gov/
Email
David.Hay@dhs.ga.gov
Hours
8:00 AM - 5:00 PM, EST Monday to Friday.
Director
MaryLea Boatwright Quinn
Special Notes
Assistance and referral for all services for seniors and disabled persons.
Department of Community Health, Healthcare Facility Regulation
Website
https://dch.georgia.gov/divisionsoffices/hfrd
Hours
8:00 AM - 5:00 PM, EST Monday to Friday.
Director
David Bryan Hay
Description
To report abuse neglect or exploitation of person living in nursing homes or longer terms care facilities.
Georgia Legal Services Program - Albany Office
Address
2533 Lafayette Plaza Drive
Albany, GA 31721
Website
http://www.glsp.org/
Email
lmdaniel@glsp.org
Hours
9:00 AM - 5:00 PM, EST Monday to Friday
Director
Susan Coppedge
Phone
229-430-4261
Special Notes
All other languages served through Voiance (language translator).
The Albany/Valdosta office has a special focus on domestic violence cases, expanding services to underserved rural counties. It also houses part of the Elder Law Unit and a Spanish-speaking Division which is called the Farmworker Rights Division
Georgia State Health Insurance Assistance Program (SHIP)
Address
47 Trinity Avenue Southwest
1st Floor
Atlanta, GA 30334
Website
https://aging.georgia.gov/georgia-ship
Hours
8:00 AM - 5:00 PM, EST Monday to Friday.
Director
Christine Williams
Phone
866-552-4464
Special Notes
866-552-4464- Option 4
Description
The program helps beneficiaries sort through the complexities of Medicare and related-health insurance issues.
Georgia Senior Legal Aid
Website
http://atlantalegalaid.org
Hours
9:00 AM - 12:00 PM, EST Monday to Thursday.
Director
Rita Sheffey
Phone
404-389-9992
Special Notes
Languages line.
Description
Statewide legal services program for seniors sixty and over. Attorneys provide advice, brief services and referrals.
Georgia Legal Services Program
Website
https://www.glsp.org/
Hours
9:00 AM - 5:00 PM, EST Monday to Friday.
Phone
888-408-1004
Special Notes
Multiple locations.
Description
Free legal help for civil non-criminal cases for those who qualify.
Southwest Georgia Council on Aging Long Term Care Ombudsman Program
Address
335 West Society Avenue
Albany, GA 31701
Website
https://sowegacoa.org/what-we-do/ombudsman-program
Email
Info@sowegacoa.org
Director
Izzie Sadler
Phone
229-432-1124
Description
A principal function of the ombudsman program is to investigate and work to resolve complaints made by or on behalf of long-term care residents.
